Reputation management

Reputation Shield
Know what’s said about your brand

AI agents that monitor every review, mention, and signal — across every platform — and respond on your behalf. Around the clock, on brand, at scale.

Shield my brand → See plans ↓

Monitor from $197/mo · Shield from $497/mo · Pro from $997/mo

Your business is being discussed every day — in reviews, social threads, forums, news, and AI answers. One buried complaint or undetected crisis can cost weeks of trust.

Reputation Shield deploys agent teams that watch every surface, draft every response, and escalate the moment something breaks — so you never wake up to a reputation fire you could have contained yesterday.
Pricing

Plans that scale with your exposure

Every tier includes 24/7 monitoring, brand-surface coverage, and a dedicated agent team. Upgrade when you need faster response, multi-location support, or crisis capabilities.

Foundational
01

Monitor

Know what’s being said — everywhere. Alerts when your brand surfaces in reviews, social, forums, news, and AI answers.

$197 / mo
  • 24/7 brand monitoring
  • Review alerts across Google, Yelp, social
  • Social mention tracking
  • Monthly reputation summary
  • Email alerts within 2 hours
Most popular
02

Shield

All of Monitor, plus AI-drafted response replies and proactive review management — your reputation on autopilot.

$497 / mo
  • Everything in Monitor
  • AI-drafted response replies
  • Review management & response automation
  • Competitive tracking (mention share)
  • Sentiment trend analysis
  • Weekly reputation brief
Full coverage
03

Pro

Full crisis protocol, priority escalation, multi-location coverage, and executive alerts for organizations that cannot afford blind spots.

$997 / mo
  • Everything in Shield
  • Crisis protocol & escalation playbook
  • Multi-location / multi-brand support
  • Priority alerts within 15 minutes
  • Executive dashboard & brief
  • Dedicated crisis response agent
  • Quarterly competitive deep-dive
What you get

Every capability, powered by agents

Our agent teams never sleep. They watch, analyze, draft, and escalate across every surface your brand touches — and they get faster as they learn your voice.

24/7 Brand MonitoringContinuous scan of Google, Yelp, Facebook, Instagram, Reddit, X, news, forums, and AI engine citations. New mention alert within minutes.
Response DraftingAgents that know your brand voice write reply drafts for every review, comment, and mention — approved or auto-posted per your preference.
Review ManagementTrack, triage, and respond to every review across every platform. Sentiment trend reports, response-rate targets, and escalation triggers.
Crisis ProtocolEscalation playbook that triages severity, surfaces context, drafts hold statements, and alerts your team — all within minutes of detection.
Competitive TrackingKnow how your mention volume, sentiment, and share of voice compare to competitors. Weekly and monthly cross-brand reports.
Executive DashboardReal-time reputation score, trending mentions, response SLAs, crisis status, and AI briefings — delivered to your inbox or Slack daily.

Know what’s said.
Control the narrative.

Start with Monitor for $197/mo. No setup fee. Cancel anytime. Your first month is on us if you’re not seeing a difference.

Shield my brand →
FAQ

Questions about Reputation Shield

What platforms do you monitor?

Our agents monitor Google Business Profile, Yelp, Facebook, Instagram, Reddit, X (Twitter), news outlets, forums, and AI answer engines (ChatGPT, Perplexity, Google AI Overviews). If a surface exists, we can cover it.

How fast is alerting?

Monitor tier alerts within 2 hours. Shield within 30 minutes. Pro within 15 minutes — plus priority escalation for high-severity detections like crisis signals or viral content.

Do you write the responses?

Yes. Our agents learn your brand voice and draft responses to every review, comment, and mention. You approve them (Shield can auto-post if configured). Every draft is brand-safe and reviewed against your escalation policy.

What counts as a crisis?

Any signal that could cause measurable reputational harm within 48 hours: a sudden spike in negative sentiment, coordinated attacks, a viral complaint, regulatory scrutiny, or a news story involving your brand. Pro tier includes a full escalation playbook.

Can I switch tiers?

Anytime. Upgrade mid-month — the new capabilities activate within 24 hours. Downgrades take effect at the next billing cycle. No lock-in, no termination fees.